FREE SHIPPING ON ORDERS OVER £10

FAQs

Yes, Check out our Custom card page on the website for more information & directions on how to add a custom card.

custom card

Yes! all of our plant pots are sprayed with a weatherproof sealant.

Factors Affecting Lifespan
  • Type of Sealant: Different sealants have different lifespans. For example, quality silicone sealants can last for 10 to 20 years or more, while some basic thermoplastic caulks have a much shorter life. 
  • Environment: Indoor sealants generally last longer than outdoor ones. 
  • Weather Exposure: Outdoors, sealants are exposed to elements like UV radiation, extreme temperatures, and rain, which can degrade them over time. 
  • Surface Preparation: A poorly cleaned surface can weaken the sealant's bond, reducing its durability. 
  • Maintenance: Regular inspections and cleaning can help extend the life of the sealant. 
  • Application Quality: Proper application and selection of a high-quality product are crucial for longevity. 

Please allow up to 7-10 working days for delivery to arrive.

This includes the time it takes to prep your order, and includes the delivery time from dispatch.

Please contact to us on our Contact Us page (link below) or email: pottymouthdesignsuk@gmail.com.

Refunds are only approved on the basis of:

  • Damaged goods upon arrival
  • Photo evidence is provided of damaged goods still within its packaging
  • Request are made within 14 days of original order

If the refund request is approved, it can take 2-5 working days to show up in your account. 

*Note - Delivery fees are non refundable

Contact us

Please contact to us on our Contact Us page (link below) or email: pottymouthdesignsuk@gmail.com.

If we believe from photo evidence that the damaged goods came on arrival, we offer a refund or can re-send the original order again.

Refunds are only approved on the basis of:

  • Damaged goods upon arrival
  • Photo evidence is provided of damaged goods still within its packaging
  • Request are made within 14 days of original order

If the refund request is approved, it can take 2-5 working days to show up in your account. 

*Note - Delivery fees are non refundable

Contact us

Please contact to us on our Contact Us page (link below) or email: pottymouthdesignsuk@gmail.com.

contact us

No, you can checkout as a guest when ordering. Please ensure you provide the Billing & Shipping address so we can send delivery to correct address.

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